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May 19, 2004
Microsoft's Hungry Bot
Hi there,

I have a Microsoft Bot sitting on my website and no matter what I do it will not budge...

This month it has used around 10gig of bandwidth which will cost me around $50. On emailing them I received this reply:

-------------------------

Hello Adam,

Thank you for contacting Microsoft Customer Service.

My name is Nagaraj and I would be glad to assist you today. I appreciate your interest in choosing our Online Assistance.

I am sorry to hear that you are receiving the web template and would like to get rid of it.

Adam, being a Customer Service Representative, I wish to inform that Microsoft takes Internet, Network, and e-mail forgeries very seriously. Our goal is to ensure that online services are safe and friendly for our users.

We have forwarded your issue to our Security team for investigation. They may contact you with follow-up questions when researching this issue.

I would certainly assure you this support would be helpful in fixing up all your concerns.

I hope the information given above helps.

If anything is unclear or if you have queries or concerns, please write back to us to let me know. I will follow up with you as soon as possible. I look forward for your reply.

Thank you for using our products and services.

Nagaraj
Microsoft Customer Service

"Building Customer Trust And Value By Providing A Quality Experience The First Time , Every Time".

Delighting our customers is our Top Priority.

"If you have any comments or feedback about the service I provided you, please
send an e-mail message to my manager, Shaji Nambiar, at managers@microsoft.com"

Is your software secure? Make sure you are current with all security updates by running the
scan program available at http://www.microsoft.com/security/protect
--------------------

Tell me is this automated or what? I wonder if they will pay the bill...

REgards
Lobos
Author: Lobos
 
Microsoft's Hungry Bot | Login/Create an account | 5 Comments
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Re: Microsoft's Hungry Bot (Score: 1)
by Burke on May 21, 2004 - 06:48 AM

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You're not the only one! Fortunately, I had my reseller account setup to restrict my own bandwidth to 2GB/month. I found out about the msnbot64066.search.msn.com on the 11th when I received a bunch of e-mails stating that my account was being disabled due to excessive bandwidth usage. It took me a little while to figure out what was going on. I ended up adding an IP Deny rule in my control panel to block the search bot's subnet. Things appear to be back to normal for me now :)

Click the image below for a full size look at the entry in awstats:



Re: Microsoft's Hungry Bot (Score: 1)
by jimmorrison (weblinks@aolis.info)
on Jun 08, 2004 - 03:00 PM
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MAte, They just caned my internet bill. One of my web accounts got suspended for too much bandwidth usage.

At the end of the day, Bill Gates has made his money off peoples misery. The guy is the richest guy in the world, and still wont send some one round to fix my grandmas pc when the mouse update they gave her rendered her PC useless. Any decent human knows that Senior peole need assistance in the information age. And they just shat on her man....

I am havin major problem with my Surround sound on my PC because there update has given me one generic output.... If I was a girl. I would have a boo hoo.